Support
How Can We Help?
Answers to the questions people ask most, and how to reach us.
In The App
Open Settings & Help and message our support team. Our answer shows there too.
By Email
support@s7darts.co.uk. If it’s about your account, write from the email address on it.
Delete Your Account
In the app, open Settings, then Delete My Account. It happens straight away. The privacy policy says what is deleted and what is kept.
Common Questions
Do I need a board camera or a smart board?
No. You can score every game on the keypad or by voice. A camera lets your opponent see your board in online matches, and a smart board scores your darts for you, but both are optional.
How do I watch a match?
Open Watch Live on this website, or Watch in the app, and pick a match. You only see matches the players have opened to watch.
How do I enter a tournament?
Tournaments are entered in the app. Open Tournaments, pick one and tap to enter. You'll be told when check-in opens and when your match is ready.
Something isn't working.
Check you're online, then close the app and open it again. If it still isn't right, message us from the app or by email and say what you were doing when it happened.
How do I report or block a player?
Tap their name or photo, then Report or Block. Every report is looked at within 24 hours.
How do I delete my account?
In the app, open Settings, then Delete My Account. Or email us from the address on your account and we'll do it for you.
Still stuck? Contact us.